Adding Credit: Top-ups and Automatic Payments
Click2Call is prepaid: your monthly charges and calls come out of your account credit. You can top up by hand, or store a card and let it pay automatically.
Last reviewed: October 2026
Add credit now
- Go to Account → Payments and click Make a One Off Payment. Your current balance is shown at the top.
- Enter the Top-up Amount. The minimum is $10.00.
- Enter your card details. Tick Save this card for easier payments if you want to use it for automatic payments later.
- Click Top up.
Store a card
On Account → Payments, click Enter Card Details, enter your card and click Save Card. Card details are processed by our payment provider; Click2Call never stores your card number.
Automatic payments and automatic top-ups
Once a card is stored, you can turn on either or both:
| Setting | What it does |
|---|---|
| Enable automatic payments | Charges your card at the start of each billing cycle for your known monthly costs: plans, bundles and line charges. It does not cover call charges. |
| Enable automatic top-ups | Adds the Auto Top-up Amount to your credit when your balance runs low, so call charges are covered too. |
Using both together is usually best. Tick the boxes, enter your Auto Top-up Amount, and click Update.
Get an email when credit is low
Under Notification Settings, tick Receive warning email when account credit drops below, enter an amount, and click Update.
If your credit runs out
Incoming calls keep working. Outgoing calls stop once your balance goes below −$5: anyone who tries to call out hears a message that they cannot make calls. Add credit and outgoing calls start working again automatically.
Your invoices and receipts are under Account → History.
Still need help?
Our Australian support team is available to assist you.