Contact Click2Call
Our Australian-based team is ready to help with sales enquiries, technical support, and general questions about our services.
Last reviewed: October 2026
Key Takeaways
- Call Click2Call on 1300 884 879 for immediate assistance.
- Email us at support@click2call.com.au for non-urgent enquiries.
- New customers can sign up directly at portal.click2call.com.au/join.
- A 7-day free trial is available — $11 credit and 10 test calls included, no credit card required.
- Australian-based support team available during business hours.
Get in Touch
Business Hours
24/7 network monitoring for critical outages.
That’s 7 am to 3 pm in Perth all year, and 10 am to 6 pm in Sydney, Melbourne, Canberra and Hobart during daylight saving.
New Customer?
Sign up online and start your 7-day free trial today — $11 credit and 10 test calls included. No credit card required.
Start Free TrialHow support works
Phone and email reach the same Australian team, Monday to Friday, 9 am to 5 pm Queensland time. Use whichever suits you: ring 1300 884 879 if you want to talk it through, or email support@click2call.com.au with the details if it can wait.
Support is best effort. We answer as quickly as we can, but there’s no guaranteed response time and no 24/7 service. If you email outside business hours, the team picks it up when they’re next in.
If calls stop coming through
Most problems can be narrowed down in a few minutes, and the first step keeps your callers reaching someone while you look:
- Turn on Forward when Offline for your main number, so calls go to a mobile while the office phones are down. How to set it up.
- In the portal, open Voice → Line Manager and check whether your phones and apps show as online. A phone that has lost power or internet shows Offline.
- Ring your business number from another phone and note what you hear: ringing, an engaged tone, a message, or silence.
- Then contact us with the number, the time of your test call and what you heard. Those three details let the team check the line straight away.
Contact FAQs
Ready to Get Started?
Sign up online in minutes and start your 7-day free trial today — $11 credit included, no card required.