How Does Click2Call Compare?

Click2Call and RingCentral both offer robust Cloud PBX solutions. RingCentral is a large, global provider with a very extensive feature set suited for large enterprises. Click2Call focuses on the Australian market with local support, more flexible month-to-month contracts, and integrated AI tools like transcription and sentiment analysis, which are often costly add-ons with other providers.

8x8 is another major global competitor with a strong enterprise focus, often bundling contact centre solutions (CCaaS) with their phone systems (UCaaS). Click2Call provides a more streamlined, cost-effective solution for Australian SMBs and mid-market companies that need powerful phone system features and AI tools without the complexity or cost of a full enterprise suite.

Click2Call's plans are typically more cost-effective and flexible than Telstra's business phone plans, especially when comparing feature sets. We offer month-to-month terms with no lock-in contracts and avoid the complex plan structures often associated with larger carriers.

Yes. AI features like real-time transcription, call summaries, and sentiment analysis are core to our offering and integrated directly into our Cloud PBX. Many standard VoIP providers either lack these features or offer them as expensive, third-party add-ons.

Yes, switching is a straightforward process. We handle the porting of your existing phone numbers to ensure a seamless transition with minimal disruption to your business.

Yes, we can port numbers from all major Australian carriers, including Telstra, Optus, TPG, and others. This includes local landline numbers, 1300, and 1800 numbers.

While our core market is SMB and mid-market, our platform is scalable and can support enterprise businesses. For very large or complex requirements, such as multi-national deployments or deep contact centre integration, a global provider like RingCentral or 8x8 might be a better fit. We are happy to discuss your specific needs.

Our key differentiators are our focus on the Australian market with local support, the integration of powerful AI tools as a standard feature, and our commitment to simple, transparent pricing with no lock-in contracts.